Bike maintenance is key to a fast and safe ride experience. The availability of tools at a trailhead is ideal for a ride friendly experience, along with dedicated bike shops with mountain bike mechanics to assist riders with one-off issues or servicing.
Items to consider in your product offering:
- Bicycle repair kits
- Extra tools available eg. Cable cutters; spare cables etc
- Complimentary, dedicated self-service areas
- A member of staff who can provide limited mechanical assistance
- Employing a paid bike mechanic
- Offering a tap and hose outside that can be used for bike washing
- Offering a dedicated cleaning area for bikes
